Starting July 5th the operating hours for channelAustin will change. After a close look at the patterns of use, we found that the new operating hours reflect the best solution for reduced hours while most effectively serving the greatest number of producers.

Some of the benefits include the following.

1. To offer better services to producers, staff will be more available for technical support during times of most use.
2. More training will be offered at more convenient times in the evenings and on weekends.
3. The new hours will allow more efficient use of resources to better serve producers.
4. We must look to the future and the changes we will have to make over the next several years to better prepare for survival. The new hours are a necessary first step as we face the increased cost of doing business.